Privacy Policy

This Privacy Policy explains how we collect, use, share and protect the personal data of users of our website (hereinafter the "Website"), in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) and Law No. 58/2019 of 8 August.

1. Data Controller

Ventos Alquimicos – Tax Identification Number 517728770 – Registered office: Praça do Município 1, Shop 3, 8600-293 Lagos – Email: info@ventusclinicals.com is, for the purposes of the applicable legislation, the data controller responsible for the collection and processing of data.

It is the responsibility of the data controller to implement the appropriate technical and organisational measures to ensure, and to be able to demonstrate, that the collection and processing of personal data are carried out in compliance with the rules set out in the GDPR and the respective implementing Law.

2. Data Collected

Name, email address, postal address, tax identification number, telephone number, payment details, purchase history, cookies.

3. Purposes

Order management, invoicing, customer support, marketing, service improvement.

4. Legal Basis

The processing of personal data is based on:

  • Performance of the sales contract (Article 6(1)(b) of the GDPR)
  • Compliance with a legal obligation (tax, accounting)
  • Consent of the data subject (newsletter, non-essential cookies)
  • Legitimate interests of the company (improvement of services)

5. Sharing Data with Third Parties

Data may be shared with:

  • Payment service providers (e.g. MBWay, PayPal)
  • Couriers and logistics operators
  • Tax and regulatory authorities (where legally required)

All subcontractors comply with the GDPR and guarantee security and confidentiality.

6. Retention

Personal data will be retained by Ventus Alquimicos for as long as necessary to fulfil the purpose for which it was collected and to meet other legal requirements; it may be retained until the expiry of the limitation period for any legal actions or porceedings arising from the conclusion of the contract or related thereto.

Where personal data has been collected on the basis of consent, it will be retained until the data subject exercises their right to object to the continued processing of their data, unless another legal basis applies.

7. Data Subject's Rights

The data subject has the right, at any time, in accordance with and for the purposes of the provisions of the GDPR, to:

  • Access their data
  • Rectify or update incorrect data
  • Request the erasure of their data
  • Restrict or object to the processing
  • Data portability
  • Withdraw consent at any time (where applicable)
  • Lodge a complaint with the CNPD - National Data Protection Commission

to exercise these rights:
Email: info@ventusclinicals.com

8. Security

Ventos Alquimicos has implemented a range of appropriate security technologies and procedures to protect your Personal Data from unauthorised access, use or disclosure, including access control and monitoring of databases and information systems, through security policies aligned with best practice in information security, which ensure appropriate auditing and monitoring, and accountability for access. Appropriate technical and organisational measures are in place.

9. Cookies

We use cookies on our website. For further information, please see our Cookies Policy.

10. Changes

Ventos Alquimicos may amend this Privacy and Data Protection Policy at any time to reflect feedback received and whenever justified. These changes will be duly published on our website.

We, therefore recommend that you review our privacy policy periodically to stay informed about how we protect your Personal Data and to keep up to date with the new information and rights to which you are entitled.

11. Contact Details

For any queries regarding this Privacy Policy, please contact us:

Email: info@ventusclinicals.com
Tel: +351 915 736 151